Returns & Exchanges
We want you to shop with confidence.
Eligible Returns
- Wrong item received
- Damaged product received
- Unopened product reported within 48 hours of delivery
Conditions
- Products must be sealed and unused
- Returns should be reported with clear photos and order details
- Opened skincare products are not eligible for return unless they arrived damaged
How to Request Help
- Contact us on WhatsApp: +256 742 013968
- Share your name, order details, and photos
- Our team will guide you on the next step
Questions? We're always happy to help.
Contact Us on WhatsApp